Terms and Conditions for psyshop limited

Welcome to PSYSHOP. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By placing an order with psyshop limited, you agree to be bound by these Terms.

1. Information About Us

1.1. We are PSYSHOP LIMITED, a company registered in England and Wales.
* Company Registration Number: 16033452
* Registered Office Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

1.2. Contact: You can contact us by email at support@psyshop.store or by phone at +30 6943696985.

2. The Contract Between You and Us

2.1. When you place an order on our website, you are making an offer to buy goods.
2.2. We will send you an email to confirm that we have received your order.
2.3. Our acceptance of your order, and the formation of a legally binding contract, occurs when we send you a further email confirming that your order has been dispatched (the “Order Confirmation”).
2.4. If we cannot accept your order (for example, if the product is out of stock or there has been a pricing error), we will inform you by email and will not process the order or charge you.

3. Our Products

3.1. The images of products on our website are for illustrative purposes only. While we make every effort to display colours accurately, we cannot guarantee that your device’s display will reflect the true colour of the product.
3.2. As a dropshipping retailer, we rely on the product information provided by our third-party suppliers. However, under UK law, we remain responsible for ensuring that the goods we sell are of satisfactory quality, fit for purpose, and as described.

4. Pricing and Payment

4.1. Base Currency. The official currency of our store and all transactions is Great British Pounds (GBP, £).

4.2. Display Currencies. For your convenience, our website may also display prices in other currencies, such as Euros (EUR, €). These prices are for guidance only and are based on approximate exchange rates.

4.3. Final Transaction Price. The final amount charged to your card or payment account will be the GBP price shown at checkout. If you are paying with a non-GBP card, your bank or payment provider will convert the amount using their own exchange rate and may charge you a foreign transaction fee. The final amount on your bank statement may differ slightly from the EUR price displayed on our website, for which we are not responsible.

4.4. VAT. All prices displayed on our website are inclusive of UK Value Added Tax (VAT) at the applicable rate, which is calculated on the GBP price.

4.5. Payment. We accept payment via the methods shown at checkout. Payment is taken in full at the time you place your order. We use secure third-party payment gateways and do not store your credit or debit card details.

5. Delivery

5.1. Your order may contain products from multiple suppliers. This means items may be shipped separately and arrive at different times. You will receive tracking information for each parcel.
5.2. Delivery costs will be displayed to you during the checkout process.
5.3. We will deliver your goods within the estimated timeframe shown on our website. Legally, we must deliver all goods within 30 days of our Order Confirmation, unless a different timeframe is agreed upon.
5.4. We are legally responsible for the goods until they are in your physical possession. If an item is lost or damaged in transit, please contact us immediately.

6. Your Rights to Cancel and Return Goods

Your rights to cancel an order or return a product are explained in detail in our comprehensive Return & Refund Policy. Below is a summary of your key rights.

6.1. Your Right to Cancel (“Change of Mind”)
* You have a legal right to cancel your contract for any reason within 14 days of receiving your goods.
* As stated in our Return & Refund Policy, if you cancel for a “change of mind,” you are responsible for paying the return shipping costs.

6.2. Your Rights for Faulty or Incorrect Goods
* Under the Consumer Rights Act 2015, if goods are faulty, not as described, or incorrect, you have rights.
* Within the first 30 days, you have the right to a full refund.
* As stated in our Return & Refund Policy, if an item is faulty or incorrect, we will cover the reasonable cost of the return postage.

6.3. For full details on how to initiate a return, conditions of return, and the refund process, please see our full Return & Refund Policy.

7. Our Liability to You

7.1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract.
7.2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for:
a) Death or personal injury caused by our negligence;
b) Fraud or fraudulent misrepresentation;
c) Breach of your legal rights in relation to the products (as summarised in Clause 6.2).
7.3. We only supply products for domestic and private use. We are not liable for any business losses, such as loss of profit or business interruption.

8. How We Use Your Personal Information

8.1. We will only use your personal data as set out in our  Privacy Policy. Our Privacy Policy explains how we collect, use, and protect your information in compliance with UK GDPR.

9. Other Important Terms

9.1. Intellectual Property: All content on this website is the property of psyshop limited or our suppliers and is protected by copyright laws.
9.2. Severability: Each paragraph of these Terms operates separately. If any court finds any part of this contract to be illegal, the rest will continue in full force and effect.
9.3. Governing Law and Jurisdiction: These terms are governed by the law of England and Wales. Legal proceedings in respect of the products may be brought in the English and Welsh courts. If you live in Scotland, Northern Ireland, or another EU country, you are not deprived of your mandatory local consumer protections and may bring proceedings in your local courts.

By shopping with us at PSYSHOP, you agree to abide by these Sales Policy and Terms & Conditions. We are committed to providing you with a satisfying shopping experience, and if you have any questions or concerns, please contact us.

Thank you for choosing PSYSHOP. We look forward to serving you and providing high-quality products and services. Happy shopping!