Welcome to PSYSHOP! We are excited to have you as our valued customer. Before you make a purchase, please carefully read and understand our Sales Policy and Terms & Conditions for a smooth and transparent shopping experience.

Sales Policy

Ordering and Payment

  • Order Placement: All orders placed through our website are subject to acceptance and availability.
  • Pricing: Product prices are displayed in EUR (€) and may be subject to change without notice. Prices include Value Added Tax (VAT) where applicable.
  • Payment: We accept various payment methods, including credit cards, debit cards, cryptocurrencies and PayPal. Payment is processed securely through our payment gateway partners.

Order Processing and Shipping

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email with details of your purchase. Please review it carefully and notify us of any discrepancies immediately.
  • Processing Time: We aim to process orders within 1-3 business days. However, this may vary during peak seasons or due to factors beyond our control.
  • Shipping: If your order contains products sourced from multiple suppliers, please note that each supplier will ship their products separately. The estimated delivery time for these items is typically between 7 to 14 days after shipping. However, delivery times may vary based on both your location and the location of the respective suppliers.
  • Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the status and location of your package. In case your order includes products from more than one suppliers you will receive a different tracking number for each parcel

Returns and Refunds

  • Return Policy: If you are not completely satisfied with your purchase, please review our Return Policy for information on initiating returns or exchanges.
  • Refunds: Refunds will be processed as per our Return Policy.

Customer Support

  • Contact Us: Our dedicated customer support team is available to assist you. Please don’t hesitate to reach out to us via email at [Customer Support Email] or through our Contact Us page on the website.

Privacy and Security

  • Privacy: Protecting your privacy is important to us. We handle your personal information in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
  • Payment Security: We utilize secure payment gateways to safeguard your financial information during transactions. Your payment details are encrypted and not stored on our servers.

Terms & Conditions

Intellectual Property

  • Ownership: All content on our website, including images, logos, and product descriptions, is protected by intellectual property laws and remains the property of our suppliers. You may not use, reproduce, or distribute our content without permission.

Liability

  • Limitation of Liability: PSYSHOP is not responsible for any damages, losses, or liabilities arising from the use of our products or services. We recommend using our products in accordance with manufacturer guidelines and industry standards.

Modifications

  • Policy Updates: We reserve the right to update our Sales Policy and Terms & Conditions as needed. Any changes will be posted on our website, and it is your responsibility to review them periodically.

By shopping with us at PSYSHOP, you agree to abide by these Sales Policy and Terms & Conditions. We are committed to providing you with a satisfying shopping experience, and if you have any questions or concerns, please contact us.

Thank you for choosing PSYSHOP. We look forward to serving you and providing high-quality products and services. Happy shopping!